All organisations are engaged in cycles of change, continually implementing initiatives of varying size to improve performance. These initiatives are often subject to the heightened pressures of maximising benefits in the shortest possible timeframes.

Unfortunately, change initiatives are rarely deemed to be a complete success. For those involved the frustrations are all too familiar.

Change is never easy to design and embed into an organisation. This is why the role of external consultants can be critical – they should help remove these frustrations. Unfortunately, this is not always the case because change initiatives are typically conducted in the same linear, sequential manner.