We have deployed our approach to great effect in a number of different industry sectors.
A few examples of our work are detailed below:

Global Telcoms | Financial Services | Retail Energy Supplier

A Major UK Retail Energy Supplier

The Challenge
This supplier of energy to more than 15 million people in the UK was struggling to consistently provide customers with the outcomes they wanted. The organisation’s people, processes and technology were configured and deployed in a way which was costly, slow to deliver, and often ineffectual. The company wanted to design a new operating model rapidly – it was losing customers.

Our Response
We designed and delivered three large scale collaborative events in quick succession. Each event bought together key stakeholders from across the business into a creative, knowledge rich environment to focus on specifically tackling this challenge. Participants were facilitated through a proven process to explore potential solutions and harness the genius within the group. The first two events produced a redesigned, radically improved operating model, the third a set of key technology related initiatives to ensure it’s success.

Timeframe
The engagement took 10 weeks, from initial scoping of the challenge through to the production of the outputs from the final event.